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Cookies Policy

This website is operated, hosted and managed by Williams Lea Group Limited ("Williams Lea Tag") of Aldgate Tower, 2 Leman Street, London, E1 8FA. We, our service providers and advertising partners use cookies and tracking technologies on our websites and mobile apps to distinguish you from other users of our site, analyse use of our online services and websites and to provide you with a good experience when you browse our sites.
By clicking the "OK, I agree" box, you are agreeing to our use of cookies.
What are cookies?
Cookies are small text files (made up of letters and numbers) that transfer information to your computer where it is stored on your browser or the hard drive of your computer if you agree. 
Cookies may be served to you by our website (a "first party cookie") or by another organisation providing services to our website, such as an analytics company or advertising network (a "third party cookie"). They will either be stored for the duration of your visit (a "session cookie") or they will remain on your device for a fixed period, which could be months or years, to remember you across multiple browsing sessions (a "persistent cookie").
Which cookies do we use on this site and why?
We use cookies to remember your authentication status, to help us to improve your experience on our site and to remember what is in your shopping basket (if a shopping basket facility is available).  Our site also uses cookies to help us see which pages our users like and which are not working so well, so that we can make improvements.  Cookies do not tell us who you are or give us any personal details about you.
We use the following cookies:
  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
 
The table below sets out the main cookies that we use on this site and what we use them for.
Type of cookie Cookie name Expires after Purpose
Site performance Web Trends 10 years Performance cookies collect anonymous information about how visitors use our website, for example how many visitors came to our website and when, what browsers visitors use and how long visitors stay on the site. This data does not contain any information that is personal to you.
Google Analytics: __utma 2 years from set/update
Google Analytics: __utmb 30 minutes from set/update
Google Analytics: __utmc
not set
Google Analytics: __utmz
6 months from set/update
_ga
2 years from set/update
_gat
10 minutes
has_js
Session cookie
cookie-agreed
100 days
SiteStat: c1
5 years
SiteStat: s1
5 years
X-Mapping-fjhppofk
Session cookie
PHPSESSID
Session cookie
LB (Load balancer)
30 minutes from set/update
CookiesAcknowledged
1 year collection
WT_FPC (Webtrends)
3 days
BIG-IP
same day
HUBSPOT tracking
 
 
__hstc
2 years
The main cookie for tracking visitors. It contains: the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session)
hubspotutk
10 years
This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.
__hssc
30 minutes
Cookie for keeping track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains: the domain, viewCount (increments each pageView in a session), session start timestamp.
__hssrc
Session cookie
Whenever HubSpot changes the session cookie, this cookie is also set. We set it simply to the value "1", and use it to determine if the user has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session.
__hs_opt_out
2 years
This cookie is used by the opt-in privacy policy to remember not to ask the user to accept cookies again. This cookie is set when you give users the choice to opt out of cookies
__hs_do_not_track
2 years
This cookie is set when you give users the choice to opt out of cookies and they choose to do so. It disables tracking and personalization.
__hs_testcookie
Session cookie
This cookie used to test whether the visitor has support for cookies enabled.
hsPagesViewedThisSession
Session cookie
This cookie used to keep track of page views in a session.
Hsfirstvisit
10 years
This cookie used to keep track of a user's first visit
Shopping
ASP.NET Sessions
Browser is closed
These cookies are necessary to enable users on our site to browse and purchase products.  These help perform essential functionality such as remembering what items you have added to your shopping basket and keeping you logged in to your account.
 
Please note that third parties (including, for example, clients that we host websites for, business partners, sub-contractors in technical, payment and delivery services, media based services and providers of external services like web traffic analysis services) may also use cookies, over which we have no control and shall have no liability for. 
Enabling and disabling cookies
If you do not accept the cookies, or choose to block some or all cookies, you will still be able to browse our site however you may lose some of the beneficial website functions of cookies.  Where our websites have a shopping basket facility, cookies must be enabled to complete your online purchase. 
The Help pages on most browsers will tell you how to prevent your browser from accepting new cookies and how to disable cookies altogether.  For more information on how to manage cookies please visit www.allaboutcookies.org
Last revision effective:       29th August 2016

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